s3 overheats, restarts and shutsdown...it really worries me..please help

[Chessa Lupague]

Hi..i am having a trouble with my s3 and i don?t know if it?s normal or somethings really going on. I just bought this phone a month ago and i notice that that the battery or the back part of the phone heats very fast. The phone drained very quickly though i have done everything to save power like decreasing brightness ..turning off my wifi and bluetoothand etc. Though my mobile internet is always on ,i noticed that it drained quicker and quicker each day.and when i am using my phone,it is really hot and sometimes it automatically restarts. Sometimes it shutdown. And it only turns on when you take off the battery and pt it back again. Is there any problem with my unit? Or this is just normal with samsung s3? I need some assurance. Thank you.

 

[trucky]

That is not normal operation for your S3, or for any other smart phone. Since you got it a month ago I would definitely take it back and see what they have to say. Something is clearly not right.

 

[Golfdriver97]

Hi..i am having a trouble with my s3 and i don?t know if it?s normal or somethings really going on. I just bought this phone a month ago and i notice that that the battery or the back part of the phone heats very fast. The phone drained very quickly though i have done everything to save power like decreasing brightness ..turning off my wifi and bluetoothand etc. Though my mobile internet is always on ,i noticed that it drained quicker and quicker each day.and when i am using my phone,it is really hot and sometimes it automatically restarts. Sometimes it shutdown. And it only turns on when you take off the battery and pt it back again. Is there any problem with my unit? Or this is just normal with samsung s3? I need some assurance. Thank you.

I am highly inclined to agree with trucky. Something is not right, I am guessing the processor.

 

[Chessa Lupague]

Thank you for the reply...i guess i'll find time to go to the service center then...thank you

 

[Golfdriver97]

Thank you for the reply...i guess i'll find time to go to the service center then...thank you

No sweat. That is wht we are all here.

Sent from a M.O.A.R. Galaxy S3

 

[Aaron Watson]

Definetly not normal. You should exchange it

Posted via Android Central App from my Samsung Galaxy S3! GT-19300

 

[Zeeshan Khan1]

I also faced such type of issues with my Galaxy S3. By doing different experiments, I finally got a solution which fixed my problems or auto restart of phone or apps getting closed themselves.

Have a look at the following link for details of the experiments and solution:

Resolved - Samsung Galaxy S3 Auto Restart, Apps Close / Sudden Death | Query Inn