s4 4.3 update missing apps

anon8245801

Member
Nov 14, 2013
13
0
0
Hello before I updated to 4.3 I had some apps hidden now that I have updated I cannot find those apps however if I go into the play store it says the app is installed how can I retrieve those apps. Also I notice with the update the option to hide applications is also gone is there another way I can hide apps because I like to hide most of the stock apps

Posted via Android Central App
 
Hide applications is still there dude. Just touch the menu hard key when you're in the app draw. As for the missing apps issue, can't help you, sorry.

Posted via Android Central App
 
Try disabling and reenabling the apps in your app manager.

You should also be able to get to any app on your phone by tapping google search and typing the name of the app.

If these dont work, uninstall the app from your app manager and reinstall it from the play store.

Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
 
here is the email I got from Samsung About the hidden app option and mobile data icon

Thank you for contacting Samsung Telecommunications America.

We do understand your concern.

We should inform you that few enchantments of the features and options will take place after an update is performed on the phone. We apologize, it is not possible to retrieve the hidden applications on your phone as of now as it?s updated to Android 4.3 version.

However, we should also inform you that the data option is not included in the notification panel in this update. We will surely take this as a feedback from you. We apologize for the inconvenience this may have caused. Your concern is of the utmost importance to us.

Should you have more questions regarding your Samsung Mobile Phone, you can also reach out to our chat support team by accessing the following link. Live Chat is available 24 hours a day 7 days a week. Have a wonderful day!

Link: Samsung

Thank you for your continued interest in Samsung products.
Sincerely,

Aaron
Technical Support