S4 wont Register on network! Please Help!

[GamerSheh]

My S4 wont register on my network (Fido) it even detects it. I tried it with 3 lte sims from fido and the sims work on other phones. The phone has a unblocked IMEI also it gets signals. Just wont connect. I tried hardbooting it. Any suggestions?

 

[dancing-bass]

First of all, if you purchased the phone from Telus, return it and get a new one.

If you purchased it 2nd hand, it may be locked due to an unpaid bill. If this is the case you're pretty much screwed until the bill is caught up.

Either way, I'm guessing a trip to your nearest Telus store or outlet is in your future!

 

[GamerSheh]

Hey, I bought it from Fido and they said theres a problem with the phone... It even connects to the towers and get signals. I dont know what the problem could be. Also the phone is not locked.

 

[GamerSheh]

Fido said they would lock the account not the phone. The phone has a clean IMEI. Any suggestions?