1) got my phone feb 2015. started having issues first month (would turn off randomly... reboot.. not a real issue and didn't do it frequently enough for me to bring it in.. eventually stopped happening other than the random time)
2) oct 2015: downloaded new update. phone started the same issue but +++ in frequency. got to the point where sometimes would re-start but loop (got to second Samsung loading screen then crash, vibrate and start again), I would take out battery re-start it then it would work (crashing at random intervals)
3) what I tried: clearing cache thru recovery mode (no change); I tried re-starting in safe mode to rule out app causing issue (no change); I wiped all date, factory reset. no change EXCEPT now I can't even get the phone to turn on past recovery mode (was at one point but then it crashed..and haven't been able turn on fully since)
4)I brought phone into my provider who said they couldn't do anything about it because there is a tiny crack on the top (ahh I didn't even drop it, i put my ipod and phone together screen to screen and the top crack
really wishing i brought my phone in that first month....)
5)brought my phone to Samsung.. who says my warranty is voided as my phone is rooted.... HOLD UP rooted? NO, i never rooted my phone (jailbroke my previous iphone, that thing did nothing i wanted. but my Samsung was great) -->i know it wasn't a quick couple buttons pressed to jailbreak so assuming rooting can't just accidently happen
6) i know how to check in download mode if my phone is rooted and sure enough.. it shows up as rooted... BULLS%#& i called up this speciality store and the guy says he has seen this before where a phone shows up at rooted when it isn't after a full reset...but can do nothing for me.
HELP! what do i do now?? (before you ask NO i didn't root it, never lent it out, no one had access to phone but me)
1)i could pay to have the crack fixed? then they would even consider taking a look at it..
2) should i really root it?? will that help?
3) ?????suggestions??
2) oct 2015: downloaded new update. phone started the same issue but +++ in frequency. got to the point where sometimes would re-start but loop (got to second Samsung loading screen then crash, vibrate and start again), I would take out battery re-start it then it would work (crashing at random intervals)
3) what I tried: clearing cache thru recovery mode (no change); I tried re-starting in safe mode to rule out app causing issue (no change); I wiped all date, factory reset. no change EXCEPT now I can't even get the phone to turn on past recovery mode (was at one point but then it crashed..and haven't been able turn on fully since)
4)I brought phone into my provider who said they couldn't do anything about it because there is a tiny crack on the top (ahh I didn't even drop it, i put my ipod and phone together screen to screen and the top crack
really wishing i brought my phone in that first month....)5)brought my phone to Samsung.. who says my warranty is voided as my phone is rooted.... HOLD UP rooted? NO, i never rooted my phone (jailbroke my previous iphone, that thing did nothing i wanted. but my Samsung was great) -->i know it wasn't a quick couple buttons pressed to jailbreak so assuming rooting can't just accidently happen
6) i know how to check in download mode if my phone is rooted and sure enough.. it shows up as rooted... BULLS%#& i called up this speciality store and the guy says he has seen this before where a phone shows up at rooted when it isn't after a full reset...but can do nothing for me.
HELP! what do i do now?? (before you ask NO i didn't root it, never lent it out, no one had access to phone but me)
1)i could pay to have the crack fixed? then they would even consider taking a look at it..
2) should i really root it?? will that help?
3) ?????suggestions??
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