S6 Active, Screen went black flashes blue in left bottom corner. Any help?

[Danielbuch88]

S6 Active, Screen went black flashes blue in left bottom corner

I left my galaxy s6 active in the work truck all day while I was working.
When I got off I went to call my wife and the screen wouldn't come on. Its black blinking blue on the left bottom corner when you hit any buttons. It has not been dropped or gotten wet and has been in an Otter Box. I have tried volume up+volume down+home+power and also tried volume down+power...still nothing. The screen responds..I can still answer calls because I know where the answer button pops up on the screen to swipe it. PLEASE help i just bought the phone.

 

[Abdullah Gul Awan]

Re: S6 Active, Screen went black flashes blue in left bottom corner

hi, First try Hard reset if it does not solve your problem , then it maybe a hardware problem , If your Phone is in warranty . You should contact them

 

[Danielbuch88]

Re: S6 Active, Screen went black flashes blue in left bottom corner

hi, First try Hard reset if it does not solve your problem , then it maybe a hardware problem , If your Phone is in warranty . You should contact them

The screen is black I can't see to do a hard reset. It's not under warranty.

 

[lafountain]

Re: S6 Active, Screen went black flashes blue in left bottom corner

The screen is black I can't see to do a hard reset. It's not under warranty.

Hold the power button and volume down button together for about 10 seconds, this will reboot (hard reset) your phone. You don't need to be able to see anything to have this happen.

 

[Phoneguy108]

I left my galaxy s6 active in the work truck all day while I was working.
When I got off I went to call my wife and the screen wouldn't come on. Its black blinking blue on the left bottom corner when you hit any buttons. It has not been dropped or gotten wet and has been in an Otter Box. I have tried volume up+volume down+home+power and also tried volume down+power...still nothing. The screen responds..I can still answer calls because I know where the answer button pops up on the screen to swipe it. PLEASE help i just bought the phone.

Any luck? The heat inside the car probably damaged the hardware if I had to guess