s6 keeps jumping between screens

lizpatrick31

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Sep 3, 2016
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My s6 has started jumping between screens, often returning to the home screen , sometimes just to the previous screen or google search. I have tried removing cache, and did a factory reset this morning which worked for a few hours. However it has now started again. When it does switch between pages, I can feel the phone vibrating as if pressing the buttons myself. I did download the marshmallow update last week, so not sure if this has anything to do with it? I'm not very tech minded with my phone, so please, any help would be appreciated!!
 
Welcome to Android Central! You posted in the S6 Rooting/ROMs/Hacks forum--is your phone rooted? If not, I'll move it to the general S6 forum, where you'll get a broader response.

When you say you removed cache, I assume you mean that you wiped the system cache partition, correct?

Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-29226
 

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