Hey guys, hoping someone can help me with some problems on a refurbished S7 Edge I've just bought.
I've done a factory reset, installed a new SIM and got the SIM running with the mobile operator.
The main problem is that when I make and recieve calls the other person can't hear me, only very garbled staticy sounds. I've checked the microphone by making video recordings and using Facebook Video messaging and the mic doesn't seem to be the problem. I've tried removing the protective case etc, but no luck.
Another weird issue is that the clock is running extremely slowly. I've tried setting it to manual time but after 12 hours have passed the clock on the phone has only progressed about 3 hours. Never seen anything like that before. There is a Vodafone app installed on the phone but I don't think there is a network lock as txt messages and internet seem to run ok on the new SIM (not Vodafone). The other issue is that Wifi seems to drop and reconnect a lot. I'm in New Zealand and the phone has installed OTA updates for 7.0.
Phone is unrooted. I've done some rooting and installed custom recoveries and ROMs in the past but not on the S7. I'm not a complete noob but usually need to follow detailed instructions when customising.
Any recommendations on the best approach to these probs? Happy to root and customise if it might help with the issues.
Thanks in advance,
Tig
I've done a factory reset, installed a new SIM and got the SIM running with the mobile operator.
The main problem is that when I make and recieve calls the other person can't hear me, only very garbled staticy sounds. I've checked the microphone by making video recordings and using Facebook Video messaging and the mic doesn't seem to be the problem. I've tried removing the protective case etc, but no luck.
Another weird issue is that the clock is running extremely slowly. I've tried setting it to manual time but after 12 hours have passed the clock on the phone has only progressed about 3 hours. Never seen anything like that before. There is a Vodafone app installed on the phone but I don't think there is a network lock as txt messages and internet seem to run ok on the new SIM (not Vodafone). The other issue is that Wifi seems to drop and reconnect a lot. I'm in New Zealand and the phone has installed OTA updates for 7.0.
Phone is unrooted. I've done some rooting and installed custom recoveries and ROMs in the past but not on the S7. I'm not a complete noob but usually need to follow detailed instructions when customising.
Any recommendations on the best approach to these probs? Happy to root and customise if it might help with the issues.
Thanks in advance,
Tig