S7 froze and greyed apps

love4speechless

Well-known member
Feb 24, 2016
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So I did a reset of settings on my phone because the weather was no longer showing in my notifications. To my shock and horror when I turned my phone on it was frozen on the home screen. Nothing I could do could make it be unfrozen. I had to do a hard reset. When I turned the phone on after doing the hard reset two of the apps on my home screen were greyed out. Gsam and Facebook. When I looked in my app drawer neither app was on my list of apps. I went to the play store and to my shock it said both apps were installed on my phone. I had to uninstall and reinstall them.

My phone now seems to be back to normal but I have never seen a phone do what this one did. I'm just putting it down to one of the quirks that happen when you use android
 
Ok I think I need to take this in to my local store today
 

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