S9 Screen issue, loss of touch response in a sector of screen.

[k1fox]

Hey folks. Since recently, I have been having an issue with my screen whereby the lower left side becomes unresponsive. Most of the times, I have to press whatever icon or app button located in that area multiple times for the tap to register. I don't know what could have happened as my phone have not fallen or anything like that. I have done multiple factory resets and the problem persists. Have anyone ever had this issue?

 

[lucianus_luciferus]

If the problem persists after a factory reset then it sounds like a hardware issue with the screen.

 

[BergerKing]

Do you have a glass style screen protector, and, if so, is it lifting in that area? My Note 9 wore one for a while, then a very slight lift on the upper left lost sensitivity to touch, and Id have to tap, sometimes repeatedly, to get it to register. I ditched the protector shortly afterward.

 

[mustang7757]

I agree if you use screen protector check that first

 

[B. Diddy]

I also agree with the screen protector idea. Another thing to try is to boot into Safe Mode: https://www.t-mobile.com/support/devices/android/samsung-galaxy-s9/safe-mode-samsung-galaxy-s9

 

[k1fox]

Thanks for the replies. I have a screen protector that I use but even without the screen protector, I have to turn on the increase touch sensitivity option to counter the issue.

 

[Laura Knotek]

I use increased touch sensitivity on my S10+ with a screen protector. Are you saying that it doesn't improve things for you at all when you use the screen protector?

 

[B. Diddy]

If the problem persists even in Safe Mode, then it's probably a hardware issue. You've made sure the glass is very clean, right?