S9 won't transfer any files

[DJ_Explosive]

I am in the process of trying to update my music library on my S9, and any time I attempt to copy files to it, I am unable to because the file manager freezes and crashes each time it is used. I have MTP transfer enabled, along with USB debugging, and it doesn't work. The file managers crash before even being able to attempt copying one file. I have tried multiple wireless file transfers but none of them can transfer the amount of data I want and I am not interested in using them. I shouldn't need an additional piece of software to copy ~20 files.

I am certain this is the fault of the S9, as I have tried this over multiple operating systems and file managers (have tried Chrome OS as well as Nautilus, Nemo, and Konqueror on Linux Mint). Is there any way that I can transfer files over USB or is this simply something the phone can't handle?

 

[B. Diddy]

Welcome to Android Central! Are you trying to copy to Internal Storage or an SD card that's inserted in the phone?

 

[DJ_Explosive]

Thank you for taking the time to respond. I am trying at the moment to copy to internal storage directly.

 

[B. Diddy]

Have you tried different USB cables? Sometimes a low quality cable (or one that's failing) can cause data transfer errors.

 

[DJ_Explosive]

That's a good idea I hadn't tried before, but it seems to freeze on two different USB cords.

 

[rocknrollover]

try making new folder and transfer to it.

 

[B. Diddy]

Have you only tried copying music files? What about other kinds of files, like photos or simple text files?

 

[DJ_Explosive]

It appears the problem is in fact with the Music folder itself. Making a new folder and then transferring different types of files, including mp3s, was successful. When I attempted to open the Music folder, and then had it load fully without moving anything else in the editor, after a couple minutes I receive the following error:

"Sorry, could not display all the contents of "Music": libmtp error: could not get object handles."

I am not sure what this means personally, but I figured the information may help.

 

[B. Diddy]

Huh, interesting. Is this the /Music directory that was already on the phone when you first started it?

 

[DJ_Explosive]

That's correct, this is the same directory on the phone, unmodified other than other files that were copied to it in the past.

 

[B. Diddy]

It might be worth erasing everything in that directory, in case there's a corrupt file in there somewhere.

 

[DJ_Explosive]

Wiping the directory entirely seemed to do the trick. It'll take a while to get the library back on there, but it's certainly worth the hassle. Thank you for your help!

 

[DJ_Explosive]

Apparently that didn't solve the issue because it continually crashes, freezes, and generally refuses to cooperate when moving files. Not sure why this seems to be the case.

 

[joeldf]

Try turning USB debugging off. That really doesn't do anything related to regular file transfers.

 

[DJ_Explosive]

Turning off USB Debugging does not change the problem, unfortunately.

 

[joeldf]

It was a thought.

I had turned it on once and it totally broke any file operation over USB. Turned it off and everything worked again.

 

[DJ_Explosive]

That's good to know for the future, thanks for letting me know.