Samsung A3 front camera issue, can I get some help fixing it?

Josh Rayner 95

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Jul 25, 2015
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Samsung a3 front camera issue

Hi, I have recently received a new Samsung A3 and only had it for a few weeks now. Quite often when I open the front camera on snap chat or with the default camera application my front camera is distorted. I'm not sure what the reason for this is.
Should I contact Samsung directly or my phones contract company?
 

JulieTribbiani

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Nov 16, 2015
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Hello
I also have the samsung A3 phone and my front camera showed this straight black lines and when i take the picture they`re still there. I already took the phone to the place i bought it and they gave me a new one, its been 2 weeks and with this phone (A3) im starting to have the same issue. How can i fix it? Whats weird is that when i use skipe i dont have that problem.

Thanks for your help.
 

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