Question Samsung A40 speaker silenced

Jean Table

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May 29, 2023
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Hello,

Here's something weird:
I what talking on Whatsapp, everything was perfect, when suddenly, the sound went off, and the word "silence" breifly appeared on top of the screen.
Since then, I found no way to get the sound back, from any app (YT, phone, Whatsapp, game...)
The sound works fine through bluetooth.
I went through the sound parameters and all seems fine there.
I played with the levels, I turned the phone off and on a couple of times, tried it in safe mode, downloaded a sound app to test it out, used a phone trick *@0*# to check the sound, all silently failed.
I'm out of ideas...

Anyone could help ?
 

Jean Table

New member
May 29, 2023
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Some more diagnostic info:
- It seems that it's only the outside speaker that malfunctions. I can hear sound correctly through the inside speaker when placing a phone call
- For a few minutes, the speaker worked again. Then stopped.
--> It looks like a hardware issue. Maybe a short circuit.
 

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