Samsung Contacts


Active member
Sep 1, 2014
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I have a complicated (to me at least) situation on my hands. I have the S5 using the default Contacts/Phone app. I have a hotmail account on the phone and a Google account I have successfully migrated my outlook calendar to my google account. I have setup my hotmail email account to forward all incoming outlook emails to my gmail account and the delete the message in my hotmail account. Kinda of goofy, but it works. The problem is that I am having problems centralizing my contacts. I want the end-all be-all for all of my contact to reside in my gmail account. To that end I have successfully also migrated all of my outlook contacts to my gmail account. However, now when I open the contacts on my phone, I have two accounts showing up. The first is a "Microsoft Exchange ActiveSync" and a "Verizon Cloud" account. In the contacts section I have turned off all of the hotmail sync options, sync calendar, sync contacts, sync email and sync tasks. I might have confused everyone, but what is the best configuration for me. I just want one place in my gmail account to have my contacts that sync to my gmail desktop account and my phone.

I would really appreciate any help that you can give me!!!

B. Diddy

Senior Ambassador
Mar 9, 2012
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So is everything actually going through your Google account? In other words, if you log into Gmail on your computer browser, are you getting all of your email right in Gmail? And if you go to Google Contacts on the web, are you seeing all of your contacts there?

If that's the case, you don't have any use for the stock Email app or Exchange Services. Remove the Exchange Services account in Settings>Accounts, and then Disable Exchange Services and the stock Email app in the App Manager. Since everything is going through your Google account, all you need is Google--no need for Exchange Services.

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