Samsung Galaxy M12 smartphone keeps rebooting

[mcp111]

Samsung Galaxy M12 smartphone keeps rebooting every few minutes!!!
It's impossible to work
Please help!!!

 

[Mr Bojangles1]

Put it into safe mode to see if it keeps doing.it. if it stops then start uninstalling apps you have recently downloaded.until you find the culprit. If it still does it in safe mode then something else is wrong.

 

[B. Diddy]

Welcome to Android Central! Here are the steps for Safe Mode: www.samsung.com/us/support/answer/ANS00062983/

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

If those steps don't work then reflashing the stock firmware

 

[mcp111]

Samsung galaxy m12 smartphone keeps rebooting!!!

Even tried safe mode but not working
Please help!!!

 

[B. Diddy]

I merged your post to the previous thread you started as a guest, and made you the owner of that guest post.

Do any of the buttons seem stuck? Does this happen without the case on?

Chances are the firmware has become corrupt, or the motherboard has failed. Is the phone still under warranty?

 

[mustang7757]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

Even tried safe mode but not working
Please help!!!

Try flashing stock firmware with Odin

Sent from my SM-F936U1 using AC Forums mobile app

 

[mcp111]

You can fix the rebooting issue on your Galaxy M12 by checking the update for your device, clearing storage space, pulling your SD card (if you use it), and doing a factory reset.

Why remove sd card? How is that going to help? I don't want to do a factory reset because I have a lot of data that I cannot afford to lose!!!

 

[mcp111]

I merged your post to the previous thread you started as a guest, and made you the owner of that guest post.

Do any of the buttons seem stuck? Does this happen without the case on?

Chances are the firmware has become corrupt, or the motherboard has failed. Is the phone still under warranty?

Buttons don't seem to be stuck. Some apps suddenly got disabled. Don't know why? Phone is not under warranty

 

[mcp111]

Put it into safe mode to see if it keeps doing.it. if it stops then start uninstalling apps you have recently downloaded.until you find the culprit. If it still does it in safe mode then something else is wrong.

In safe mode also it keeps rebooting

 

[mcp111]

Because it might be possible that the SD card that you are currently using on your phone is bad, due to which the phone is rebooting.

So, removing SD memory card might solve the problem.

If I'm scrolling through email or an app and the phone is going on rebooting, what does that have to do with SDcard?

 

[mcp111]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

Try flashing stock firmware with Odin

Sent from my SM-F936U1 using AC Forums mobile app

My phone has very little space and it's not even allowing me to uninstall apps to create more space. IT just says uninstalling and hangs. It does not uninstall. So how will flashing firmware work? That also needs free space

 

[mustang7757]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

My phone has very little space and it's not even allowing me to uninstall apps to create more space. IT just says uninstalling and hangs. It does not uninstall. So how will flashing firmware work? That also needs free space

Flashing the stock firmware doesn't need space it will be like installing windows again when it gets corrupt on your pc.
You will need a tool called odin and frija and a pc to download those to .

 

[mcp111]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

Flashing the stock firmware doesn't need space it will be like installing windows again when it gets corrupt on your pc.
You will need a tool called odin and frija and a pc to download those to .

When you reinstall Windows it does require free space for temporary files. So how can you say this won't require space?

 

[mustang7757]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

When you reinstall Windows it does require free space for temporary files. So how can you say this won't require space?

Geez do you want to listen or not ?
Your installing a new copy of the firmware which will factory reset .

 

[rvbfan]

Also the first step in flashing new firmware to a phone is to wipe it. Part of the reason you don't stop once started.

Sent from my Pixel 6 using Tapatalk

 

[mcp111]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

Geez do you want to listen or not ?
Your installing a new copy of the firmware which will factory reset .

But that's the whole point
FRiom the very beginning I've been telling you I don't want to factory reset
I cannot afford to lose my data
So I want non-destructive options

 

[mustang7757]

Re: Samsung galaxy m12 smartphone keeps rebooting!!!

But that's the whole point
FRiom the very beginning I've been telling you I don't want to factory reset
I cannot afford to lose my data
So I want non-destructive options

Unless you had back up Samsung cloud or PC smart switch back up , Google back up your chances are close to none on saving data . If you have Samsung. Back up on in the device u can get some of your data but picture u won't . https://findmymobile.samsung.com/login
So if you want try see you can restore the phone that's what you will need to try flash through Odin .

 

[J Dubbs]

If I'm scrolling through email or an app and the phone is going on rebooting, what does that have to do with SDcard?

It has everything to do with the SD card. I've personally experienced your exact problem with a bad SD card, and removing it fixed the problem. You need to try all the suggestions we're giving you if you really want our help