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Samsung Galaxy S7 "process system isn’t responding" and "unable to open Gallery"


New member
Jan 11, 2017
I rooted my Galaxy S7 32 GB and it was working with no problem till I was messing with Link2SD and I did something stupid don't know what is it then

my phone starts pop up these two messages :

"process system isn’t responding" and "unable to open Gallery"

Setting --> Application Manager --> External Storage and Media Storage and clear data and cache on each one and reboot

Then Wipe the phone cache and wipe data and factory reset

Still no joy

I was able to get rid off "process system isn’t responding" but still I am struggling with "unable to open Gallery"

When I connect my phone via USB cable to my laptop phone storage shown as 127 MB!!!! while internal storage is 32 GB

Developer Options --> USB MTP choosen

Any advise what should I do to overcome this issue ?




Trusted Member Team Leader
Dec 4, 2012
Re: Samsung Galaxy S7 "process system isn’t responding" and "unable to open Gallery"

Welcome to the forums. You may need to go as far as reflashing the stock ROM. I would try a reset first though.

Were you rooted?