Samsung Galaxy S8 - Google Play Store Has Stopped

[AC Question]

Phone: Samsung Galaxy S8
OS: Android 7.0
Build number: NRD90M.G950FXXU1AQH3

Ive recently got a Android upgrade on my Galaxy S8 phone that broke google play. Ever since that was installed I cannot open Google Play anymore, getting "Google Play Store Has Stopped" all the time.

I already tried all the possible steps that I found on the forums to no avail.

Can anyone help?

Thanks,
Alex

 

[waansi]

Phone: Samsung Galaxy S8
OS: Android 7.0
Build number: NRD90M.G950FXXU1AQH3

Ive recently got a Android upgrade on my Galaxy S8 phone that broke google play. Ever since that was installed I cannot open Google Play anymore, getting "Google Play Store Has Stopped" all the time.

I already tried all the possible steps that I found on the forums to no avail.

Can anyone help?

Thanks,
Alex

Having same problem on S8+.

 

[B. Diddy]

Welcome to Android Central! It's hard to know what to suggest, since you say you've tried all possible steps that you found. Can you give more details about what you've tried?

The first thing I'd try is to go to the App Manager, select the Play Store, and Clear Cache/Clear Data. If that doesn't help, then try a cache partition wipe: https://support.t-mobile.com/docs/DOC-34311

 

[gendo667]

If all else fails, backup and factory reset. Gotta be a better way though.