Samsung Google S10+ google messages

towngirl

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If I add a new number and use it to chat with messages ... using Google messages...
They are all silent and I don't want everyone on silent.

Any idea how to change it so it is not silent when I use a new person?

If I forget to do it, you miss messages.

Screenshot_20241018-180808_Settings.jpg
 

VidJunky

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Just to be sure I understand and have the most correct information I will need to ask you some questions, and some may seem obvious but I'd rather not assume.

When you say, when I add a new person..., do you mean that you're just starting a new conversation, or do you mean you're adding them to your contacts when this happens?

If you're adding these people through your contacts app, do you get the same result if they call you? This cold mean that your contacts app is causing the silencing. Check the contact app's settings for anything related to silencing.

On that note check Google Messages' notification settings. Open GM>tap your profile pic>Message Settings>Notifications>verify allow Sound and vibration is active. I didn't find any other settings related to notifications in this app but look around for yourself to be sure none have been overlooked.

How are you starting these conversations? Do you open the app, and choose the bubble for new conversations, you open your contacts and choose the message option, you start dialing their number for the phone app or choose message from your call history, how are these started?

Something to try would be starting a new conversation with someone you already communicate with. I know many of us like to keep threads congruent maybe try starting a conversation with someone who has a second number you don't often use, or that has a second number that you don't mind deleting the previous conversation and restarting it. What is the result?

Another thing to try would be clearing the cache for the GM app. Settings>Apps>Google Messages>Storage>Clear app cache, you can also clear the app Data without fear of losing any messages according to Google's search AI.

AI Overview
No, clearing Google Messages data does not delete your messages. However, you will lose your Google Messages settings.


Let us know what you find for more help.
 
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towngirl

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Nov 14, 2012
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Just to be sure I understand and have the most correct information I will need to ask you some questions, and some may seem obvious but I'd rather not assume.

When you say, when I add a new person..., do you mean that you're just starting a new conversation, or do you mean you're adding them to your contacts when this happens?

If you're adding these people through your contacts app, do you get the same result if they call you? This cold mean that your contacts app is causing the silencing. Check the contact app's settings for anything related to silencing.

On that note check Google Messages' notification settings. Open GM>tap your profile pic>Message Settings>Notifications>verify allow Sound and vibration is active. I didn't find any other settings related to notifications in this app but look around for yourself to be sure none have been overlooked.

How are you starting these conversations? Do you open the app, and choose the bubble for new conversations, you open your contacts and choose the message option, you start dialing their number for the phone app or choose message from your call history, how are these started?

Something to try would be starting a new conversation with someone you already communicate with. I know many of us like to keep threads congruent maybe try starting a conversation with someone who has a second number you don't often use, or that has a second number that you don't mind deleting the previous conversation and restarting it. What is the result?

Another thing to try would be clearing the cache for the GM app. Settings>Apps>Google Messages>Storage>Clear app cache, you can also clear the app Data without fear of losing any messages according to Google's search AI.

AI Overview
No, clearing Google Messages data does not delete your messages. However, you will lose your Google Messages settings.


Let us know what you find for more help.
“do you mean that you're just starting a new conversation, or do you mean you're adding them to your contacts when this happens?”

When I add a new contact and have not set sound. Or first contact someone via GM. I have to set it. Once I set a sound, it always works.
Also, someone I have never contacted but are in my contacts, it doesn’t work… until I set it.


“Notifications>verify allow Sound and vibration is active”

It is active.

“How are you starting these conversations? Do you open the app, and choose the bubble for new conversations, you open your contacts and choose the message option, you start dialing their number for the phone app or choose message from your call history, how are these started?”



I don’t use bubble.
Most often I open GM .. and go to the chat I already have.
Sometimes, I open G Contacts, and hit Message.

A recent group messages, was new group. I had to set it.

Neither way, affects this.. both have no sound until I set it. Once set, always works.

“Something to try would be starting a new conversation with someone you already communicate with. I know many of us like to keep threads congruent maybe try starting a conversation with someone who has a second number you don't often use, or that has a second number that you don't mind deleting the previous conversation and restarting it. What is the result?”

I restarted a convo. I had sound set for them. It worked. It is not contacts that I have already set sounds for. It is any one I have never set sound. So I don’t hear message.


“Another thing to try would be clearing the cache for the GM app. Settings>Apps>Google Messages>Storage>Clear app cache, you can also clear the app Data without fear of losing any messages according to Google's search AI.”

I have done. I clear all of that once in a while for most apps
 

VidJunky

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Dec 6, 2011
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I believe you solved your own problem in the first question which you went on to confirm in some of your later responses, which is that it sounds like your GMessages is set to silent or set without a sound. This would explain why when you assign someone a sound it works. Before setting a sound for someone what dose it say and which setting are you changing?

#1. Let's start basic, do you have a default notification sound set? Open Settings>Sounds and Vibrations>Notification sound>do you have something selected here? I would ask if you have a volume level set here but I believe if this was low you would have no volume for any notification sound the same if the notification sound was set to silent but we'll cover all of the bases to be sure.

Next would be individual sounds for each app. Let's make sure Messages is set to deliver notification sounds. Settings>Notifications>App notifications>Messages (you may have more than one app with this name, the updated Google app has a white background with 2 tone blue bubble)>be sure this is enabled.

#4. In your reply you've already checked inside of the app to allow notifications, sound and vibration. Google Messages app>profile pic>Message Settings>Notifications>enable sound and vibration

Sorry for the numbering thing, I wrote the numbers on the pic before I published this response.

Let us know what you find.
6c459544885eb7d8563fd22b69e560ed.jpg
 
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towngirl

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Nov 14, 2012
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I believe you solved your own problem in the first question which you went on to confirm in some of your later responses, which is that it sounds like your GMessages is set to silent or set without a sound. This would explain why when you assign someone a sound it works. Before setting a sound for someone what dose it say and which setting are you changing?

#1. Let's start basic, do you have a default notification sound set? Open Settings>Sounds and Vibrations>Notification sound>do you have something selected here? I would ask if you have a volume level set here but I believe if this was low you would have no volume for any notification sound the same if the notification sound was set to silent but we'll cover all of the bases to be sure.

Next would be individual sounds for each app. Let's make sure Messages is set to deliver notification sounds. Settings>Notifications>App notifications>Messages (you may have more than one app with this name, the updated Google app has a white background with 2 tone blue bubble)>be sure this is enabled.

#4. In your reply you've already checked inside of the app to allow notifications, sound and vibration. Google Messages app>profile pic>Message Settings>Notifications>enable sound and vibration

Sorry for the numbering thing, I wrote the numbers on the pic before I published this response.

Let us know what you find.
6c459544885eb7d8563fd22b69e560ed.jpg


I never get notices anymore, when there are replies.

#1 Yes, I have something selected. With volume set.

“et's make sure Messages is set to deliver notification sounds. Settings>Notifications>App notifications>Messages (you may have more than one app with this name, the updated Google app has a white background with 2 tone blue bubble)>be sure this is enabled..”

It is already on


“#4. In your reply you've already checked inside of the app to allow notifications, sound and vibration. Google Messages app>profile pic>Message Settings>Notifications>enable sound and vibration”

It's on

So this did nothing
 

towngirl

Well-known member
Nov 14, 2012
324
5
18
Visit site
I believe you solved your own problem in the first question which you went on to confirm in some of your later responses, which is that it sounds like your GMessages is set to silent or set without a sound. This would explain why when you assign someone a sound it works. Before setting a sound for someone what dose it say and which setting are you changing?

#1. Let's start basic, do you have a default notification sound set? Open Settings>Sounds and Vibrations>Notification sound>do you have something selected here? I would ask if you have a volume level set here but I believe if this was low you would have no volume for any notification sound the same if the notification sound was set to silent but we'll cover all of the bases to be sure.

Next would be individual sounds for each app. Let's make sure Messages is set to deliver notification sounds. Settings>Notifications>App notifications>Messages (you may have more than one app with this name, the updated Google app has a white background with 2 tone blue bubble)>be sure this is enabled.

#4. In your reply you've already checked inside of the app to allow notifications, sound and vibration. Google Messages app>profile pic>Message Settings>Notifications>enable sound and vibration

Sorry for the numbering thing, I wrote the numbers on the pic before I published this response.

Let us know what you find.
6c459544885eb7d8563fd22b69e560ed.jpg
How do you set a sound on Gmessages?
Since you believe this is the problem, I don't know where to look to see where that setting is.

From what I saw, mine is set.

Thanks