Samsung S3 touch screen unresponsive and went black. Laptop wont detect too.

Aizat Tajudin

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Jul 14, 2014
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Ok here's the thing. Earlier today my S3 touch screen was unresponsive to touch. When connected to the laptop, the laptop did not detect it but instead it went charging. Then I did this to rectify the problem:

Hold down the volume (down) + power + home button = set the the phone to download some software so that the laptop can detect the phone. NOTHING HAPPENED.

Minutes later when I rebooted the phone, the screen was dead (all black and still unresponsive to touch) and my laptop still wont detect my phone. I know my phone is functioning because it will ring when someone calls. Its just the screen. What should I do?

I need to recover stuff from my phone but my laptop wont detect it and I cant do anything with an UNRESPONSIVE BLACK SCREEN. I've reached an impasse. PLEASE HELP.:':)':)'(
 

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