Samsung s6 edge camera focus, help appreciated

kroalnumber2

Active member
Sep 15, 2016
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So I got a new S6 Edge a few weeks ago, and the rear camera keeps going in and out of focus. But here's the catch, it goes in and out of focus when taking a picture but stays 4k during video recording and I don't know what's up with that?

The selfies camera is fine and beautiful but it's just the rear camera.

I know other people have had/got my issue but theirs would stay unfocused and mine just goes in and out of focus on only the rear camera.

The solutions I've tried are:
-Playing with all settings and resetting them, no luck.
-Disabling the camera app and clearing it's cache/data in the application manager with no luck.
-Checked for plastic on the camera lens and I swear there is none and never has been (I'll feel stupid if I'm wrong)
-Tried other apps (Snapchat, third party camera apps etc) and no luck. And also, snapchat camera quality is worse but I expected this as snapchat is designed for iOS cameras so this is a widespread problem.
-Different modes change nothing.
-People are saying to look for an OIS setting as well? Which don't even exist on my phone.
-My hands are steady as well, because I could take a picture properly with my previous samsung phone and my giant chocoblock of an iPad.

Any help appreciated! I really do not think it's a hardware issue because it suddenly goes to 4k and takes about a second to focus up on a video.

P.S. Picture samples incoming
 
I've checked and I can be sure that my phone is up to date right now with firmware. I also went through settings and checked the phone is up to date which it is so I think it's nothing to do with the updates/firmware
 
Then I've exhausted all the possible cures or causes which could have affected your camera. Therefore I would make the last suggestion of sending an email to Samsung informing them of the issue.

Samsung
 
Sorry to bring up a dead thread, but I've noticed a clear particle or something inside my lense, but cannot see it at all in pictures/videos and I still got the same issue with the rear camera recording good videos but taking poor pictures

Could this be the issue? And if so, around how much would it cost to fix in a repair shop as I really want to avoid sending it back to samsung
 

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