Samsung s6 - losing in coming calls

[AC Question]

WHEN A CALL COMES IN AND I TRY TO ANSWER I IMMEDIATELY LOSE THE CALL.

I have set the Home button to answer calls and I could lose them that way OR if while using the phone and I get the little window from an incoming call with ANSWER or REJECT and I hit ANSWER I can lose call that way also.

 

[dpham00]

Mod Note, I will move this to the s6 forum for more visibility