Samsung S7 Stuck On Reboot Cycle While Installing Update

[d2blake]

Last night my phone was set to install an update. Woke up this morning to the phone turning on, showing "Installing system update" and getting to 26% then rebooting and doing the exact same cycle.

Holding Power & Volume Down just restarts the cycle.

Holding Power & Volume Down & Home brings me to "WARNING A custom OS can cause critical problems in phone and installed applications. If you want to download custom OS press volume up. To cancel press volume down (restart)".

Holding Home & Volume Up then Power does nothing.

[Video of Cycle](https://streamable.com/au5mi)

 

[B. Diddy]

Welcome to Android Central! Holding Power and Vol Down should force a shutdown -- are you saying it shuts down, but then immediately restarts?

 

[dd2515]

Welcome to Android Central! Holding Power and Vol Down should force a shutdown -- are you saying it shuts down, but then immediately restarts?

yes, it restarts. mine does that too. updated yesterday, june 28,2019. any solution for this?

 

[B. Diddy]

Welcome to Android Central! Is it plugged in when this happens? If so, what happens if you unplug it first?

 

[mustang7757]

You'll need to get into recovery by holding vloume up and power button same time before it resarts . Factory reset