Screen No Longer Rotates to Landscape

[plreardon]

The S21 will not rotate to landscape since the software update about a week ago. The Rotate to Landscape button is in the yes position for the Home Screen. I can't find another option in Settings. Stumped....

 

[B. Diddy]

Does it happen in Safe Mode as well? https://www.t-mobile.com/support/de...-plus-5g/safe-mode-samsung-galaxy-s21-plus-5g

 

[fuzzylumpkin]

Have you tried a good old restart?

 

[mustang7757]

Long press portrait in notification setting and make sure its on ?

 

[rjack22]

I had that happen once with my old S6. It was a hardware issue and required a replacement phone. I hope it is only software for you.

 

[ironass]

Samsung have a built-in Hardware Module test feature that you can use to check various aspects of your devices hardware.

Go to your phone's keypad and enter... *#0*#

This will atomatically take you to Samsung's very useful hardware test screen, (Fig: #1), and allows you to check various aspects of your phone's hardware.

Now select, "Sensor", and you are taken to the Sensor menu, (Fig: #2), which offers under, "Gyroscope Sensor", offers 4 further test options to check-out your gyroscope.

(Fig: #3) shows the results for just one of the tests to see if your gyroscope is working correctly and that your hardware is O.K.

Fig: #1 Hardware Test Screen

Fig: #2 Sensor Menu

Fig: #3 Results from one of the 4 tests

This should help determine whether your issue is hardware related and requiring a repair or a software issue that you can track down yourself.

Hope that helps!

 

[plreardon]

I did long press on Portrait and that took care of it. Figured it was just something I was forgetting. Thanks for everyone's responses!

 

[mustang7757]

I did long press on Portrait and that took care of it. Figured it was just something I was forgetting. Thanks for everyone's responses!

Glad to hear that