Screen Timeout, Wifi and Mobile switch off !!!

mohammediab

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Aug 21, 2013
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I bought samsung galaxy win since 1 month, it was fine till last week,

I had a problem after many trials to figure out where the problem is, I found that when my WiFi is on, when screen is off due to screen timeout, when I try to open screen again by pressing menu button or power button, nothing happened, I need to switch the mobile on again by pressing power button long press (not normal press to open as usual if you switched off manually)

if I turn off my WiFi, this problem disappear totally !!!

someone told me because mobile is duos, may be you have only two gateway, when WiFi is one with access of data plan of two Sim cards, may be doing conflict, actually last week I switch data plan access between two Sims last week and I think this problem came with this action, I delete APN access points from one of two Sims but it didn't solve this problem.

does anyone familiar with this problem?

I appreciate your help, thank you in advance ;)