Screen turns red during Hangouts

wburbage

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Oct 26, 2010
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I picked up the phone about a month ago and really love it. The one issue I'm having is that when I'm in a Hangouts video chat the screen I am displayed in turns red every so often. The people on the other side see it as well. I do have a rubber case on the phone. Is this a known issue with the phone or with Hangouts? Any help would be appreciated.
 

CrystalW_23

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Nov 25, 2015
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I am on my laptop, and the same thing is happening. If I turn the webcam off and on again, it will sometimes fix itself, otherwise it just stays red. This problem is only happening with the new hangouts format, and when I switched back to the old hangouts, it didn't happen anymore.
 

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