Screen wont auto scroll

[hello g]

After last Android update the screen no longer automatically scrolls when typing an email. I can keep typing but the text is now behind the keyboard. What's going on? How to resolve?

 

[mustang7757]

Welcome to AC!
What email app are you using and device?

 

[hello g]

Google Mail. I had a screen recording but I can't attach it. This has only occurred after the last update.

 

[hello g]

Welcome to AC!
What email app are you using and device?

S24 Ultra

 

[mustang7757]

Google Mail. I had a screen recording but I can't attach it. This has only occurred after the last update.

S24 Ultra

Thanks
Can try clearing cache then force stop the Gmail app

 

[mustang7757]

Moved this to the s24 forum

 

[VidJunky]

That ended up being a different issue, where the text stayed in the box after sending. Anyway, along with clearing the cache for the Gmail app you're using, if that doesn't do the trick, also clear the cache for the keyboard app you're using.

If both of these fail we'll have to start doing tests to see if we can narrow down where the issue is happening.

Let us know what you find.