S scuba05477 Active member May 22, 2014 29 0 0 Dec 27, 2016 #1 When I try to wake up the phone the screen stays dark. It takes multiple tries to wake it up. Any ideas?
When I try to wake up the phone the screen stays dark. It takes multiple tries to wake it up. Any ideas?
B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,614 9,530 113 Dec 27, 2016 #2 You've already tried a reboot, right? Does it happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28456
You've already tried a reboot, right? Does it happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28456