Screens black, everything else works.

[1234mis4321]

Whats wrong with my phone? its still ringing when i get texts, and when i get a call -from memory- i can answer it, my led is blinking. But my screen is completly black. i can unlock my phone and ask Galaxy who texted me so thats good. but whats wrong with it

 

[Golfdriver97]

Whats wrong with my phone? its still ringing when i get texts, and when i get a call -from memory- i can answer it, my led is blinking. But my screen is completly black. i can unlock my phone and ask Galaxy who texted me so thats good. but whats wrong with it

Welcome to the forums. Did you drop it?

 

[srkmagnus]

Whats wrong with my phone? its still ringing when i get texts, and when i get a call -from memory- i can answer it, my led is blinking. But my screen is completly black. i can unlock my phone and ask Galaxy who texted me so thats good. but whats wrong with it

Have you tried to reboot the device? Since you can still unlock it I wouldn't say the digitizer is broken since you still have touch functionality - it could be a burned out screen?

 

[1234mis4321]

my from like my waist height. on the back.

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Have you tried to reboot the device? Since you can still unlock it I wouldn't say the digitizer is broken since you still have touch functionality - it could be a burned out screen?

how do i reboot it? can i do that on my computer

 

[srkmagnus]

my from like my waist height. on the back.

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Pull the battery out then re-insert it. Hold the power button until you hear the boot sound - hopefully this helps fix the screen issue.


how do i reboot it? can i do that on my computer

 

[1234mis4321]

yah still doesnt work, thanks anyways

 

[Golfdriver97]

yah still doesnt work, thanks anyways

The drop probably broke the digitizer. If true, it will be difficult to fix.

From a Sprint Moto X using AC forums app