Send telephone number from Mac Chrome to s10+

[dnbreaks]

macOS 10.14.6
Chrome Version 83.0.4103.116 (Official Build) (64-bit)

s10+ with Android 10
Chrome Version 83.0.4103.106

When I'm in Chrome on my desktop and click on a linked phone number I get a popup in the address bar with an option to open FaceTime and also a message that says "To send a number from here to your Android phone, turn on sync for both devices in settings."

Sync is definitely on in Chrome on both devices and sync everything is enabled. Any thoughts what might be causing this issue?

 

[B. Diddy]

Just to be sure -- you're signed into the same Google account in Chrome on your Mac as you are in your phone, correct?

 

[dnbreaks]

Yep, same account on both devices

 

[B. Diddy]

Try clearing the app cache/data for Chrome in your phone, then open Chrome again and let it re-sync with your Google account.

 

[mustang7757]

[Moved this to s10 Forums for specific traffic]

 

[dnbreaks]

Try clearing the app cache/data for Chrome in your phone, then open Chrome again and let it re-sync with your Google account.

Clearing the cache worked!! I love simple fixes and wish I had just thought of that in the first place. Thanks B Diddy!