Hi,
The service on my Triumph took a turn for the worse over new year's weekend. It was working fine when I was home, but now I can't connect. The signal is constantly dropping and fluctuating. When I get away from home, the phone works fine. My wife and daughter can't connect either when they're home. Same thing for them, the phone works better when they are away from home. I asked VM if the local tower/antenna was working correctly and they informed me several times that everything was alright at my location and the tower was working fine.
I don't think the tower is working correctly since it not just my phone but two others. VM has escalated my request and I am due an answer tomorrow or Friday. I figure VM will probably tell me the tower is working just fine.
Has anyone else had this happen to them? Is there a way I can force the phone to use a different tower?
Thanks.
The service on my Triumph took a turn for the worse over new year's weekend. It was working fine when I was home, but now I can't connect. The signal is constantly dropping and fluctuating. When I get away from home, the phone works fine. My wife and daughter can't connect either when they're home. Same thing for them, the phone works better when they are away from home. I asked VM if the local tower/antenna was working correctly and they informed me several times that everything was alright at my location and the tower was working fine.
I don't think the tower is working correctly since it not just my phone but two others. VM has escalated my request and I am due an answer tomorrow or Friday. I figure VM will probably tell me the tower is working just fine.
Has anyone else had this happen to them? Is there a way I can force the phone to use a different tower?
Thanks.