Shift Freezing

[newshift]

I opened my brand new Evo Shift yesterday and activated it. The phone is a piece of ****. The phone literally will not work unless its plugged up to either a computer or the wall charger. Whenever it is unplugged the phone will freeze within 5 minutes and require a hard reset to use again. I have no explanation for it and there does not seem to be anyone on the internet reporting the same problems. Anybody have an idea?

I updated the frimware/PRL/Profile and still the same problems.

 

[haus]

Take it back...definitely should not do that. Sorry to hear about that!

 

[RUSH]

Hi, newshift.
Welcome to the forum. Wow, unfortunately ... hiccups like those sometimes happen.

That's a good phone and it might just be one of those mishaps happening with the device. Since it's new you could do a ""Reset" of the device before doing anything else(That's the first thing Sprint will instruct you to do).

*Note*
When first use any device it's recommended to charge the battery for at least 4 to 6 hrs before using. Or keep the device charging while using.

Best of luck.

 

[crump84]

I had some issues with bad lag with my first Shift. Exchanged it and haven't had a problem since

 

[YoungCorruption]

do a factory reset like some say and to say a phone is a piece of **** just because you may have got a defected phone is pretty immature

 

[hmmm]

Yeah, take it back. Why bother trouble shooting something that is mere hours old that is an obvious defect.

 

[draztikrhymez]

do a factory reset like some say and to say a phone is a piece of **** just because you may have got a defected phone is pretty immature

Agreed

 

[Dave Blake]

Sounds to me like you got a bad shift just take it back and get a new one. I am on my 2nd shift my first one was defective it can happen to anyone.

 

[h4ck0rk1d]

Newshift your phone may be defective and u should take it to bestbuy they have really good customer service cuz i just got the shift and it only freezed up like once or twice and that was because i had like 50 apps running in the background