• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues please let us know in this thread!

Should I pay 175 deductible or have someone fix my screen

Jon_hdz14

New member
Dec 23, 2016
1
0
0
Im trying to upgrade my phone w/ tmobile jump but i have a cracked screen. Should i pay the insurance deductible $175 or find someone to fix it for less?
 

Morty2264

Ambassador
Mar 6, 2012
22,543
72
48
Hi! I would so some research on if there are any more economical avenues available to you to get your screen replaced. If there is a reputable professional near you who can fix it for less - great! But your deductible is part of your phone insurance, yes? So it may be best to go that route, so you're covered in case anything else happens after the screen is replaced by T-Mobile.
 

cohoman

Well-known member
Apr 16, 2011
1,242
6
38
You don't say what model phone you have, but I'd see if I could get the screen fixed for a cheaper price.
 

maclancer

Well-known member
Oct 17, 2015
452
0
0
Hi! I would so some research on if there are any more economical avenues available to you to get your screen replaced. If there is a reputable professional near you who can fix it for less - great! But your deductible is part of your phone insurance, yes? So it may be best to go that route, so you're covered in case anything else happens after the screen is replaced by T-Mobile.
Your comment make a lot of sense... He may need to pay more but it is paying for warranty as well. Not just for the display replacement.
 

ratsttam

Well-known member
May 17, 2010
1,064
44
0
If I understand correctly, with Jump, you don't actually need to get it fixed, it's sort of like turning it in to be repaired, but you get your new model phone on the spot since they know the phone is going to be fixed by their own repair centers. Still have to pay the deductible, but you won't have to worry about anything else going wrong with it, or other issues (blown water tag?) that they may want repaired first. It may cost a bit more, but you're guaranteed to not have issues with the transition, and the added benefit of not being without a phone while your old one is repaired.
 

Almeuit

Moderator Team Leader
Moderator
Apr 17, 2012
32,278
20
0
If I understand correctly, with Jump, you don't actually need to get it fixed, it's sort of like turning it in to be repaired, but you get your new model phone on the spot since they know the phone is going to be fixed by their own repair centers. Still have to pay the deductible, but you won't have to worry about anything else going wrong with it, or other issues (blown water tag?) that they may want repaired first. It may cost a bit more, but you're guaranteed to not have issues with the transition, and the added benefit of not being without a phone while your old one is repaired.
With jump the phone has to be in good working condition.
 

ratsttam

Well-known member
May 17, 2010
1,064
44
0
With jump the phone has to be in good working condition.
Exactly. I wasn't quite clear. You drop off the damaged phone, pay the deductible as if you're going to send it for repair (because really, that's exactly what you're doing), then pick your new device with Jump. It's as good as working condition, since it's technically being repaired before being turned in. They just skip over the step of waiting for it to actually be repaired at that point, since they know it's being fixed. Unless something changed and they now DO wait for it to be returned from repair...
 

Ask The Community

Trending Posts

Forum statistics

Threads
932,658
Messages
6,857,708
Members
3,153,687
Latest member
Odonaata