Shutting and rebooting down during calls

[CF-105]

Recently, my phone has started to reboot during calls. I'm talking away, usually to a client, and the call stops. I look down, and I'm back on the white start-up screen. It's pretty random when it does it, though it does seem to do it a bit more often when plugged in.

I use my phone in the car a lot, so Bluetooth is always on. I'm running 5.1 since it was released. I did not do a factory reset when I did the upgrade.

Anyone have any thoughts?

Posted via the Android Central App

 

[B. Diddy]

First thing I'd try is a cache partition wipe, which won't erase any personal data: https://motorola-global-portal.cust...prod_answer_detail/a_id/101078/p/30,6720,9197

 

[CF-105]

OK. I did one before upgrading to 5.1, but I'll try it again

Posted via the Android Central App

 

[B. Diddy]

It's more helpful to do the cache wipes after system updates, because the goal is to clear out any leftover outdated cached system data that might be causing issues.