Signal is did Signal. Issues with an unlocked phone

[Shuckster]

Looking for help.
Traded my s5 for a note 4 and I'm stuck on the edge network. .

Also I feel the phone is very slow. . It's brand new. .
It's my first time with an unlocked phone. .

Posted via the Android Central App

 

[bassplayrguy]

Something is wrong with that unit. This phone is far from slow.

 

[Shuckster]

OK. . How do I fix it?

Posted via the Android Central App

 

[ezzzzz]

where did u get the unlocked note4? is it fast on wifi? what network are u trying to use it on? do u know if the LTE bands the phone has and the network u are using match?

Posted via AC app with my N9

 

[Shuckster]

Thanks for your response. I'm a bit low tech. . Fast on WiFi. . I'm on the att network. .

Posted via the Android Central App

 

[Shuckster]

I traded with a guy from Craigslist. I didn't know about the bands.

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[ezzzzz]

no worries, will try to help...I'm not that tech savvy either...but since it is fast on WiFi I'm guessing there is incompatibility of the bands. I'm sure there is a way to find out what bands are on ur phone, but I don't know how. so I wud google that and then google what bands att use and see if they match

Posted via AC app with my N9

 

[dpham00]

Go to menu - settings - About Phone and post a screen shot

Sent from my Verizon Samsung Galaxy Note 4

 

[Shuckster]

I'm not much of a screen shooter. How do I do that? I tried home+power? Then Home+volume down. Didn't work.

 

[Shuckster]

Here you go. I had to copy it with the same pen

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[natehoy]

Re: Signal is didSignal. Issues with an unlocked phone

Here you go. I had to copy it with the same pen

Posted via the Android Central App

I believe the SM-910F is the European version.

The AT&T model is the SM-910A.

I don't believe (but I may be mistaken) that the European Note 4 is going to support HSPA, HSPA+, or LTE bands used by AT&T - Europe uses different frequencies.

But you can try taking it into an AT&T store and see if they can re-provision the SIM and maybe get it working.

 

[Shuckster]

Re: Signal is didSignal. Issues with an unlocked phone

Turns out it was a really good fake. I got robbed. Sucks. Thanks for your help.

 

[ezzzzz]

what!!! that does suck. what u mean fake?? like its not a phone or its the Europe model?

Posted via AC app on my X 14