silver paint coming off bezel

Michael Howden

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Sep 19, 2013
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The silver paint is coming off the bezel at the top and im getting a replacent sent tomorrow for battery issues, is the silver paint coming off classed as damage? Because its not through any fault of my own and it happens regularly on other s4 devices

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Haalcyon

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Having an S4 I'm not happy to read this. I doubt that'd classify it as manufacturer-related damage. This is the first report I've come across of this. Do you keep the phone in a case or put it in your pocket? Warmth and moisture (both found in a pocket, perhaps), might be a catalyst for this. It's not good though and I'd think that since Samsung chose to use paint instead of actual aluminum (blackberry 9900-style), it should be cleared-coated and durable.
 
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Michael Howden

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In a case and its hardly in my pocket, ive took good care of it as ive got to have it 2 years, when I looked on google a few people have had the same problem, im not sure whether its a dodgy handset due to the battery also playing up, when they come and collect my handset tomorrow they will inspect it for damage, would this class as damage?

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Michael Howden

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Its just flaking off a bit, you can notice it, im juat worried that the insurance courier wont accept it and say its damage

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Haalcyon

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I find that posting pictures is easiest (for me) to do from the AC website forums section. When you're posting in a thread, like this, there's a toolbar with an icon for uploading photos.

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