Smart Lock not working

tpd15

Well-known member
Nov 13, 2012
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Hi All,

I'm having a few minor issues with my N5X. The Smart Lock system has not been working for a couple of days. I have my home location set in there to keep the phone unlocked but every time I wake the screen I have to unlock it. (I use fingerprint detection and a pattern lock.)

Can anyone suggest how to get this working again?

Thanks,
Toby.
 

bmhillegass87

Q&A Team
Aug 8, 2012
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Hello tpd15!

I've actually been tackling this in another thread. A lot of people have been having similar issues and Google seems to be mum on this particular bug. I would recommend at least trying some of the suggestions listed here:

http://forums.androidcentral.com/nexus-6p/789459-trusted-place-not-working.html#post5763571

I'm trying to keep an eye on the Google forum regarding this issue. It seems to be just home location as all other Smart Lock items are functioning OK for most users.

Thanks for bringing this in!
 

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