Smart stay won't detect my eyes

[Shanicenicolle]

Anyone else having this issue. I know it won't work when I'm wearing my glasses but it NEVER seems to detect my eyes.

Sent from my *PURPLE* Galaxy S4

 

[wtherrell]

Anyone else having this issue. I know it won't work when I'm wearing my glasses but it NEVER seems to detect my eyes.

Sent from my *PURPLE* Galaxy S4

1st thing I disabled. Useless.

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[Shanicenicolle]

1st thing I disabled. Useless.

Sent from my Hyperdriven Dev Edition Vzw SCH-I545 with KT kernel using Tapatalk 4

That doesn't answer my question... Thank you for the input tho.

Sent from my *PURPLE* Galaxy S4

 

[Shanicenicolle]

It works fine for me. But it does need good lighting to detect your face.

Do you see the eyeball thing show up in the notification bar? It should periodically display as it tries to detect your gaze.

It stays greyed out for me. I guess I'll try at work in better lighting. I was using natural light from the windows earlier.

Sent from my *PURPLE* Galaxy S4

 

[JBizz86]

I think it might be the glasses. Mine won't recognize me and when it does it only last for >1 min.. I can never find the right angle for it or lighting :-( try with out and move it around tell you see the eye turn light gray. Also try it with out a case

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[Shanicenicolle]

I think it might be the glasses. Mine won't recognize me and when it does it only last for >1 min.. I can never find the right angle for it or lighting :-( try with out and move it around tell you see the eye turn light gray. Also try it with out a case

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I know it won't work with the glasses but even when I'm wearing my contacts it doesn't work. I'll try without the case tho

Sent from my *PURPLE* Galaxy S4

 

[wtherrell]

If it's grayed out, it sounds as if it isn't enabled in settings. Pressing the icon in status bar pull-down should enable it, though.

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[Shanicenicolle]

If it's grayed out, it sounds as if it isn't enabled in settings. Pressing the icon in status bar pull-down should enable it, though.

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If it wasn't enabled the eye wouldn't be there at all

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[wtherrell]

If it wasn't enabled the eye wouldn't be there at all

Sent from my *PURPLE* Galaxy S4

Hmm. Yes, I was thinking of the toggle, not the "active" icon.

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[Almeuit]

It may be the lighting. My Note 3 it works perfect.. I disabled it after a little while though.. Since I'm usually touching the screen when it's on.. Or watching a video which keeps the screen on anyway .

Sent from my T-Mobile Note 3 using AC Forums.

 

[Seashirl]

Please help me , how do you disable this security thing??

How can you disable this Smart Stay thingy???

 

[dale carter1]

Definitely the glasses. If i am wearing mine, it grays out. If i take them off, smart stay works.