Smart Switch backed up files as .bk and now won't open them. Please help.


New member
Jan 31, 2021
Visit site
I had to do a system restore on my S20 FE 5g. I had backed up my phone to my pc this past week, so I wasn't too stressed about having to do a restore. The problem is my contacts and other folders were backed up by Smart Switch as .bk files. I have tried everything that I can think of. I even downloaded a trial version of Adobe FrameMaker because I read somewhere that that can read bk files. Well, that didn't work. I tried to also rename the file/s and that didn't work. I am literally in tears. I am now sitting here with a complete restore of a phone and I have a backup on my laptop but no way to get Smart Switch to access the files. Can anyone help? Please.


Super Moderator
Feb 6, 2017
Visit site
Hi, welcome to AC!

If you restored them to your phone why you trying to open the files in smart switch? they will be on your phone.