I had to do a system restore on my S20 FE 5g. I had backed up my phone to my pc this past week, so I wasn't too stressed about having to do a restore. The problem is my contacts and other folders were backed up by Smart Switch as .bk files. I have tried everything that I can think of. I even downloaded a trial version of Adobe FrameMaker because I read somewhere that that can read bk files. Well, that didn't work. I tried to also rename the file/s and that didn't work. I am literally in tears. I am now sitting here with a complete restore of a phone and I have a backup on my laptop but no way to get Smart Switch to access the files. Can anyone help? Please.