Smart view annoying error message

Jesus Delgadillo

Well-known member
Oct 21, 2013
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Its been a while that when I'm using smart view from my phone to my TV, this error message pops up on the bottom of my s9+ screen every 30 seconds approximately. I already did the following
1. Rebooted
2. Cleared Smart View app data, cache etc.
3. Forgot network connections and re-paired them
4. Samsung Smart TV and s9 are updated.
My Wifi and my Mobile Data speeds are over 100 and 180Mbps, so I know it's not them for sure. Anyone has this issue as well? It usually happens when I use my phone while mirroring a movie. It's very annoying tbh.20190220_013833.jpeg
 
Unfortunately that IS your network (and it's the WiFi, not the mobile data). Radio interference plays a huge role in these, especially if your TV is enclosed. When mirroring, the connection tries to default to WiFi-Direct, but if the signal is too noisy, that message might pop up. If it's going through your router, then the same applies, but you also have the factor of the router being able to handle the high-speed traffic and data packets correctly. If it's going through the router, try changing the channel on your network to see if that improves (I would recommend using a WiFi Analyzer app to see which channels have the least congestion around you)
 
Thanks I'm gonna check that out cause my wifi is hella fast but phones are smarter than me to detect issues
Unfortunately that IS your network (and it's the WiFi, not the mobile data). Radio interference plays a huge role in these, especially if your TV is enclosed. When mirroring, the connection tries to default to WiFi-Direct, but if the signal is too noisy, that message might pop up. If it's going through your router, then the same applies, but you also have the factor of the router being able to handle the high-speed traffic and data packets correctly. If it's going through the router, try changing the channel on your network to see if that improves (I would recommend using a WiFi Analyzer app to see which channels have the least congestion around you)
 
I would suggest trying to move the TV further out if it's enclosed or has something blocking it or if your router or other wireless devices are very close to it.
 
My TV is in a wall with a closet behind, and the modem is on the living room like 30 feet away.
I would suggest trying to move the TV further out if it's enclosed or has something blocking it or if your router or other wireless devices are very close to it.
 
You'd be surprised how much proximity to a wall, even when the router is right next to it, can interfere with signals, especially if your TV isn't in the same room. if the mirroring connection is being done via WiFi Direct, try placing the phone right next to the TV and on the back. If it's being done via router, try placing the router (if possible) right next to the tV and not through a wall.
 
Oh, and also performance on your phone might affect the connection, so try closing other apps that might be running in the background and try with display resolution lowered to allow the CPU to process the mirroring better/faster.
 

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