Smartcall

[zapkvr]

Good morning everyone.

Okay so I have Smartcall enabled. When I see one number there, the description of the business is incorrect. I know because I work here myself.

What I want to know is how the network is picking up a business name that no longer exists. All the phone numbers should have been ported many months ago.

Im worried our customers and suppliers will see the wrong business name.

Thank you for your time.

Zappy

 

[B. Diddy]

Welcome to Android Central! Which Samsung phone do you have?

 

[zapkvr]

Galaxy S22. And thank you for your queston.

 

[B. Diddy]

Smart Call uses Hiya's service. See if this site helps: https://hiyahelp.zendesk.com/hc/en-...ler-ID-information-or-Spam-Rating-of-a-number

 

[mustang7757]

Welcome to AC!
Either smart call hasn't picked up yet on the change since u mentioned you ported over or need to contact the carrier who did the porting.

 

[zapkvr]

Smart Call uses Hiya's service. See if this site helps: https://hiyahelp.zendesk.com/hc/en-...ler-ID-information-or-Spam-Rating-of-a-number

Interesting. Dont know why it has taken so long

 

[B. Diddy]

I don't know who directly manages the database, but I'm guessing name changes aren't always automatic. Maybe the new business has to register specifically somewhere?