Software update interrupted galaxy s5 AT&T

[desairavi90]

Hi Guys,

I am trying to update my Galaxy s5 AT&T. Currently i am using Kitkat and want to upgrade Lolipop. But i am getting this error.
"software update interrupted" I bought this phone from Dubai and i am using this mobile in India.

I searched lot of on internet but didn't find any solution. So please help me for this.

Thanks

 

[dpham00]

Have you tried a factory data reset?

Sent from my Verizon LG G4

 

[AXEL314]

Phone could be rooted.

Posted via the Android Central App

 

[ironass]

As per #1.6 of 40 Galaxy S5 models - Dummies Guide..

"and you need to be registered on the carriers networks to receive their OTA updates"

You will need to be registered on the AT&T network to receive the updates as the G900A model is a non Samsung firmware model. Also, AT&T firmware is not available to download via SamMobile, apart from the initial KitKat release. This, plus their 4G/LTE modems/basebands, makes both the AT&T and Verizon models unsuitable for permanent use on other worldwide, international, networks.

 

[desairavi90]

Yes i have tried and its not worked. I tried also AT&T support but they dont have solution

 

[ironass]

Yes i have tried and its not worked. I tried also AT&T support but they dont have solution

Could you install Phone INFO ★Samsung★, free from the Play Store, and post screenshots of the CSC CODE and FIRMWARE screens.

 

[desairavi90]

Pfa.

 

[ironass]

So, to recap... you bought the AT&T, G900A, phone in Dubai and are using it on an Indian network.

As per my post #4, you need to be on the AT&T network with an AT&T sim card installed, to receive the updates from them as, unlike most other models, these updates are not released by Samsung.

Also, depending on which Indian carrier you are with, you will not be able to use it on the 4G/LTE Indian networks and you will need to be careful which carrier you use as it will not be compatible with some carriers 3G networks either.

In a nutshell, the AT&T model, G900A, is the worst possible model of all the 40 Galaxy S5 versions available, that you can get to use on any other network apart from AT&T's.

 

[desairavi90]

Thanks Ironass, For all your help.

So tell me how i upgrade my Android OS even with root, I don't find any help from internet posts. Let me know safe root.

Thanks