- Jan 11, 2012
- 36
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Not refunding shipping due to customer changing their mind I can understand. However, not refunding the sales tax seems illegal.For what it's worth to others - I spoke to htc agent and she said taxes and shipping are not credited back! That's 78$ for me. So overall not worth it.
I get the shipping but I don't think they can't refund taxes; that sounds illegal. Here in Canada that's easily $100.00+!For what it's worth to others - I spoke to htc agent and she said taxes and shipping are not credited back! That's 78$ for me. So overall not worth it.
My solar red is in transit but I paid 20$ for 2-day shipping. Amazon is 10$ cheaper and gives back 5% (30$) back to my card. Total 60$ cheaper for a phone that I will still receive on Thursday.
How easy/painful is it to return the phone to digitalriver? Return shipping might be around 6$. Total saving -50-54$.
For what it's worth to others - I spoke to htc agent and she said taxes and shipping are not credited back! That's 78$ for me. So overall not worth it.
But surprising as I didn't see this mentioned on the return policy on the site.
Costumer care is wrong. I have returned my silver U11 to HTC and got full refund back. I paid for my return shipping but they refund sales tax. No retailer can deny refunding sales tax, they can charge restocking fee etc based on individual company policy. Bottom line don't listen to reps they are clueless and have less info than we have![]()
Looks like the price is back up to $649 on Amazon for the solar red.
Yeah, I see it too. Bummer.