"sorry could not find a mailbox for that number" ????

[arsenicann]

my friends and family has been telling me that they cant leave me a voice message.
ive been noticing this for a while now.
i tried holding 1 to see if i could set it up from there and then it says
"we need more info to direct your call to the right mail box"
i put in my number, says "sorry could not find a mailbox for that number"
went to my settings > calls > voicemails

says my voicemail service = my carrier
voice mail number = 18162250010
​

i try to dial my own phone number into my phone, it just gives me the busy signal.

i have no idea what i did and what to do to fix this.
any ideas?

 

[anon(94115)]

call ATT they can reset it for you

 

[MobileMadness002]

Sounds like the vm may actually be removed from the profile. Or set as expired or canceled. As mentioned, I call the carrier and have make sure the mailbox is created on the server.

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