Sound suddenly stopped working on Samsung Galaxy J1. Why?


AC Question

Hello, was just listening to some music while fiddling around with the graphics equalizer and then my sound suddenly stopped working in my earphones and now when I plug them in all I can hear is static. The earpiece speaker nor the rear speaker now work and this would indicate to me it is a software issue. I have reset the phone to factory default and still nothing. I am wondering if the drivers are broken and what the best way to fix this. My earphones are not faulty as they work with my laptop. Thanks for the help :)