Sound suddenly stopped working on Samsung Galaxy J1. Why?

A

AC Question

Hello, was just listening to some music while fiddling around with the graphics equalizer and then my sound suddenly stopped working in my earphones and now when I plug them in all I can hear is static. The earpiece speaker nor the rear speaker now work and this would indicate to me it is a software issue. I have reset the phone to factory default and still nothing. I am wondering if the drivers are broken and what the best way to fix this. My earphones are not faulty as they work with my laptop. Thanks for the help :)