Sprint Galaxy s7 Edge keeps disconnect from internet after Update.

[Android Central Question]

3 Updates ago, my internet would not remain connected... Every time I open an app, it drops internet connection, this is draining my battery like crazy! 2 Updates ago, this was fixed by the update and phone was working great again! Last Update, about 3 weeks ago, this again became an issue... What is going on? How can I fix this? Can I rollback to last update? Thanks so much -Kris.

 

[B. Diddy]

Welcome to Android Central! Are you talking about wi-fi or mobile data, or both? Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-28028

 

[Kris West1]

Welcome to Android Central! Are you talking about wi-fi or mobile data, or both? Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-28028

Yes sir, already did this...

 

[B. Diddy]

Ok, so you already did a cache partition wipe -- can you confirm as well that it happens on both wi-fi and mobile data?

Does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28008

 

[Kris West1]

No sir, it doesn't drop wi-fi connection in safe mode.

 

[Kris West1]

I am talking about the wi-fi connection.