[sprint users] how's the service?

[shaimere]

Picking up a new phone this weekend and stuck between the galaxy s8 and LG g6.. I need a phone that won't drop service as much as my HTC 10 does now.

 

[Tony tata]

Picking up a new phone this weekend and stuck between the galaxy s8 and LG g6.. I need a phone that won't drop service as much as my HTC 10 does now.

I've been on Sprint for about 8 years now and I've never had a problem.

 

[shaimere]

I've been on Sprint for about 8 years now and I've never had a problem.

I think it's just my phone. My LTE drops every few seconds and then I'll completely have no service until I turn my network settings to 3g

 

[jhilker]

I think it's just my phone. My LTE drops every few seconds and then I'll completely have no service until I turn my network settings to 3g

This is happening to me as well. I got a 2nd phone from Sprint, but it's still doing that, so I think it's network related, but nobody will own up to it.

 

[shaimere]

This is happening to me as well. I got a 2nd phone from Sprint, but it's still doing that, so I think it's network related, but nobody will own up to it.

Yeah, I might be switching. Sprints prices are what's keeping me right now.

 

[ffejjj]

Signal is much much better than the G5

 

[jhilker]

I found this post on the Sprint Community board. I'm really beginning to think this might be related to HPUE. Where I live, i'm actually on a tower owned by nTelos, not Sprint. I'm curious to see what happens when I get to a location where coverage is provided by Sprint, rather than nTelos, to see if my LTE doesn't drop. I'm going to hold on to it at least until then. Swapping to an S8 won't help either, as I understand that has HPUE technology as well. https://community.sprint.com/t5/LG-G6/LG-G6-LTE-Connectivity-Issues/m-p/956239/thread-id/78

 

[shaimere]

I found this post on the Sprint Community board. I'm really beginning to think this might be related to HPUE. Where I live, i'm actually on a tower owned by nTelos, not Sprint. I'm curious to see what happens when I get to a location where coverage is provided by Sprint, rather than nTelos, to see if my LTE doesn't drop. I'm going to hold on to it at least until then. Swapping to an S8 won't help either, as I understand that has HPUE technology as well. https://community.sprint.com/t5/LG-G6/LG-G6-LTE-Connectivity-Issues/m-p/956239/thread-id/78

I figured it was

 

[shaimere]

Just contacted sprint via twitter and got a quick response. There is a closed service alert in my area. Whatever that means so they told me to update my prl settings and submit a ticket via sprint zone. I update my prl so my LTE on my HTC stays on for a few seconds longer but does drop back down to no bars.

 

[smvim]

Whether Sprint works out for you depends a lot on where you're located. I live in the suburbs just west of Chicago so we're lucky enough to have pretty good to acceptable saturation from all the major carriers throughout the area. Take a drive south or west and a couple of hours out things often become less reliable.
Try installing this '3G 4G WiFi Maps & Speed Test' app from OpenSignal:
https://forums.androidcentral.com/e...om.staircase3.opensignal&hl=en&token=SHwPPKpu
Use the app to measure your current cellular bandwidth speed as a rough benchmark. The app also has a map feature where after you run that initial scan it will show you where the closest cell towers are located, and more relative to your query, you can see cellular coverage that you can filter by carrier. The OpenSignal coverage map has a benefit in that it represents crowd-sourced data (real users contributing actual data from their scans) so it's often more accurate than the coverage maps provided by the carriers themselves (often tainted by commercial interests).