Sprints definition of an "Upgrade Device" ?

bawalker

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Jun 5, 2010
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Hey all,

I have a quick question when it comes to getting an 'upgrade' device or rather should I say, getting the upgrade pricing for a new device vs new customer contracts and subsequent phone discounts.

I've been a Sprint customer since July 2010 when I purchased the EVO 4G. Of course my contract expired July of this past summer so I've been going 5 months over out of contract, on a monthly basis. When I go to purchase a new phone here in the near future, will Sprint (or whomever the 3rd party phone seller is) hold me to the "upgrade" phone price simply because I'm a current Sprint customer, or will I have an opportunity to get the phone for the "new customer" price since I'm out of contract and not upgrading while inside my contract limits?

Thanks!
 

pretext

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Jun 7, 2010
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Even though your out of contract you're still a Sprint customer. So you'll qualify for upgrade pricing not new customer pricing.

Sent from my Nexus 7 using Tapatalk HD
 

bawalker

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I somehow was thinking that was the case. But was worth the shot of asking if it meant getting a little bit cheaper of a phone.
 

jean15paul

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Jun 17, 2011
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Even though your out of contract you're still a Sprint customer. So you'll qualify for upgrade pricing not new customer pricing.

Sent from my Nexus 7 using Tapatalk HD


You have to disconnect your line for at least 30 days (I think it's 30 ... it might be 45) to be considered a new customer. I've heard of people trying to port their number away, close their account, and then port it right back within a few days to get new customer pricing, but they don't even allow that.
 

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