Stock earphones control buttons stopped working

pinaklonkar

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Nov 19, 2014
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Starting a new thread as the recent thread I replied to seems very old and it was about S4.

I bought a Samsung Galaxy S5 on Verizon carrier from Radioshack. Within a few days, the play/pause/skip and volume control buttons on the stock earphones stopped working intermittently. They suddenly work like there's nothing wrong with the phone, and then they are dead. All this time, the earphones play music just fine. I also have noticed the microphone not functioning all of a sudden.

A definite issue with the phone (cleaned the jack, reset the phone, restarted phone, tried other earphones and observed the same behavior with the play/pause/skip button). I have ordered a replacement from Verizon but they give us re-certified devices but it'll be like-new and hopefully won't have this issue.

Anyone else in the same boat?
 

pinaklonkar

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Nov 19, 2014
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For those who might have this issue in the future and search for it - Verizon sent me a replacement phone and right away I could feel that the earphones fit with a better sounding "click" in the replacement phone's jack, unlike the previous phone where it didn't feel as satisfying and felt more like I am pushing against a ball of paper inside the jack.

So far, the controls are functioning exactly as they are supposed to.
 

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