Stock Phone App Audio Problems

[Android Central Question]

I have unlocked S22 Ultra. I use the stock phone app.
Audio intermittently goes silent during phone calls. It happens with new galaxy ear buds or just hand held. Samsung Support had no solution.
Does anyone know what is going on, or how to fix it, please.
Thanks for your help.

 

[holz75]

I have unlocked S22 Ultra. I use the stock phone app.
Audio intermittently goes silent during phone calls. It happens with new galaxy ear buds or just hand held. Samsung Support had no solution.
Does anyone know what is going on, or how to fix it, please.
Thanks for your help.

Have you tried using the Phone By Google app? I've been using it and haven't had any issues. Also, are you on Wifi calling or mobile data?

 

[donm527]

Checked Samsung store to make sure have the latest update to the app?

https://www.sammyfans.com/2022/05/0...-13-1-22-51-update-released-via-galaxy-store/

 

[mustang7757]

Who's your carrier ?
Can you verify your on Samsung unlocked firmware or carrier firmware sim unlock?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Laura Knotek]

Are you using regular mobile network or WiFi calling? How is your signal strength?