Strange Internal Storage Problem...

Harry Nicholson

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Mar 8, 2014
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I have a Sony Xperia SP phone and am confused with what it is saying? I have about 6GB of memory available, yet when I go into the Storage part of settings, it says I have 1GB left when all of the different parts only add up to 2-3GB or something like that! Its happened on my Samsung tablet before and it doesn't allow me to install anything over 1GB when I should have more! Please help!
PS. Is there a way to avoid factory reset?