Support now has Chat on the Essential Website

[ChuckG73]

Hi everyone just checked the support page and had a Chat with someone, they stated a large update was coming soon that would explain the delay and that he had the Black one in his hand. He said:

It takes great pictures with depth and color
Good heft and feels solid in the hand, he has dropped it a couple times and no damage at all
He had a BluXL before and this phone is a huge upgrade

The biggest news he gave was that an email will be coming out to those who pre-ordered and is absolutely coming out. So expecting something soon!!!!!!!!!! GET EXCITED!!!

 

[ChuckG73]

Sound is clear and great microphone when taking videos.
He has no issues with battery life....

 

[1901Madison]

Sound is clear and great microphone when taking videos.
He has no issues with battery life....

What does "no issues" with battery life mean? I need specifics.

 

[modifier]

What does "no issues" with battery life mean? I need specifics.

This.

 

[ChuckG73]

he would not give specifics, I but he said he had no problems with battery life

 

[cstmstyle]

"Soon" depends on how a person defines it. Does "Soon" mean today or maybe within the week? Maybe next month lol

 

[modifier]

Soon.

 

[ChuckG73]

COO says the launch in the us is imminent.

before you ask Webster defines Imminent:

1. About to happen.

so "Soon"....

 

[cstmstyle]

So next week

 

[raqball]

Meh they lost me.. I am waiting on the Pixel 2 before deciding..

 

[modifier]

[Mod Note: Removed per poster]

Essential should be launching "imminently" for those of us who do plan to buy. That's positive news.

 

[anon(238680)]

Mod Note: Thread cleanup. Lets be nice, enjoy the conversation and leave personal comments outside the door please

 

[cstmstyle]

Seems they have disabled the Live Chat option. I can only fill out a form for them to review.